5G light on RE505X turns on when wireless light is red

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5G light on RE505X turns on when wireless light is red

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5G light on RE505X turns on when wireless light is red
5G light on RE505X turns on when wireless light is red
2020-11-04 17:26:20
Model: RE505X  
Hardware Version: V1
Firmware Version: 1.0.5 Build 20200310 Rel.1

My RE505X 5G light is off most of the time, altho I can see clients connected to it when I login thru the Tether app. Those clients are usually actively connected to the internet.

The 2.4G light is always lit and it also has a few clients connected.

Occaisionally the wireless light toggles red for maybe 10-20 secs. When that is red, the 5G light lights up. When the wireless light goes back to blue, the 5G light goes off. This seems counter-intuitive to me.

My wife complains about poor connectivity from time-to-time (this extender is in the room with her Mac laptop). It is usually listed as a 5G client. I have not been able to determine if the wireless light is red when she has problems, as it's is always back to blue by the time I get to it.

 

 

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Re:5G light on RE505X turns on when wireless light is red
2020-11-05 23:36:51

@PDon 

 

Not sure why that would happen however if the like ocassionaly goes read you would first want to look at location.  The extender should not be placed where service expansion is needed but rather in a open unobstructed area that has a strong signal and is located between the router and the area where you want service.  If that is where it currently located then we can try something diffrent but when a light like that is going red breifly it usually indicates a bad signal. 

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Re:5G light on RE505X turns on when wireless light is red
2020-11-06 00:47:58

@Carl I did move it a little closer to the WIFI - I also just noticed the Location Assistant and when I checked it says it is now in a perfect location. Since I didn't try that in the previous location, I'm not sure how that would be rated.

But I still see the occasional red light in the new location - and the 5G light goes on when that light is red. Then they both return to their former state.

 

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Re:5G light on RE505X turns on when wireless light is red
2020-11-06 20:16:05

@PDon 

 

What is the hardware version and current firmware you are using on the product?

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Re:5G light on RE505X turns on when wireless light is red
2020-11-06 20:29:38

@Carl 

Hardware version: RE505X v1.0

Firmware version: 1.0.8 Build 20200730 Rel 154345

I just checked my router & the extender is connected to it using 2.4G. Is that what the lights mean - the connection it's using back to the router is the one that is lit? If so, that might explain what I am seeing. As I said, the extender has several clients connected via 5G - but is the extender then using a 2.4G connection to relay the client to the router?

 

Thanks for your quick responses

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Re:5G light on RE505X turns on when wireless light is red
2020-11-06 20:32:53
Oops - just noticed that there actually are 2 connections from RE505X to my router: RE505X-225 - 5G RE505X-48 - 2.4G
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