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Arris T25 cable modem

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Arris T25 cable modem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Arris T25 cable modem
Arris T25 cable modem
2020-10-12 21:46:10
Model: Deco X20  
Hardware Version:
Firmware Version: 1.2.5

I just switched my ISP from Verizon Fios to Xfinity, and purchased an Arris T25 Cable modem (reccommended by Xfinity).

My Deco system does not see the internet.

I did a full reset, nothing.

I switch back to the Verizon router -- everything works.

Switch to the Arris, nothing.  (My devices see the Wifi, but the Deco does not see the modem/internet).

Any suggestions?

 

JS

 

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Re:Arris T25 cable modem
2020-10-12 22:45:32

@jonnies 

 

With the modem being a cable modem this is likely the cause of the concern.  The repair is in the thread as well. 

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