Wrong Device Designation

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Wrong Device Designation

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Wrong Device Designation
Wrong Device Designation
2020-08-29 18:43:31
Model: Deco M9 Plus  
Hardware Version:
Firmware Version:

I just installed and set up my Deco M9 Plus Mesh netwok.  I used the Deco app on my phone to do this.  I don't know how it happened, but the app now thinks that I have M5 devices, not M9.  Since I don't want to upgrade the firmware for my M9 Plus with firmware for an M5, how can I uninstall this network and reinstall it as M9?

  0      
  0      
#1
Options
1 Reply
Re:Wrong Device Designation
2020-08-31 21:07:11

@rcaAustin 

 

I would look under each node just to see if one of them may just be an M5. 

 

In any case, I would delete the network and start over to be safe.

 

Open the Deco app, then tap on the globe icon, then the dots on the top right, select "Delete This Network". Now go to each node, and press the reset button for 1 second, and begin the install again.

  0  
  0  
#2
Options

Information

Helpful: 0

Views: 537

Replies: 1

Related Articles