Hello,

I've had my TP-Link AC4000 for about 2 months now and it's been absolutely great until today. The internet went out around noon today and the first thing I did when it happened was restart the router remotely. It came back up but I was unable to connect to the SSID and then it kept dissapearing and coming back. I did a hard reset on the router and it went back to normal. Shortly after that the internet was restored and all seemed well. Except now when I'm connected to the WiFi I only get our full connection speed (100Mbps) if I'm right next to the router. If I just go across the room a little bit it drops down to around 2Mbps.

My suspicion is that the wifi radios were damaged somehow when I did the remote restart of the router after the internet went out. When I do a speed test from within the router admin panel the results are what they should be. When I do a speed test on a device plugged into the router via ethernet it's what it should be. When I do a speed test on a device over WiFi right near the router it's what it should be. However, when I do a speed test on a device over WiFi 5+ feet away from the router the speed drops significantly and becomes unusable for certain things.

My firmware is up to date and I've already done a hard reset. I'm not sure what else to do outside of calling for a replacement. Thoughts?

Thank you!

Jared