Hidden Network: AX6000 + Dell Latitude 7480
Hello all,
Recently purchased a TP Link AX6000, have had zero issues with it so far but one interesting laptop/router interaction.
My laptop (listed in the title) has always worked with my routers at home (Apple Extreme/Lynksys Mesh) but with my new TP-Link, the only network available is a "Hidden Network".
This laptop also works with the router at work with no issues. *This laptop is one that I purchased for work, sent to my place of work for them to install their programs.
The customer support at TP-Link seems to think it is my laptop, customer support for my laptop seems to think its the router not allowing the laptop onto the network.
I have messed with my drivers many times but to no avail.
Any help is appreciated!
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
It's the wireless card (Intel) playing with AX, that is why you saw no issues with the other networking devices that were non-AX.
To resolve it, drivers will take care of that. If you did update the drivers then you can try changing the router's Wi-Fi to b/g/ac only or get a USB network adapter that would work with AX networks.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Fixed. Ended up switching my 2.4 GHz channel to the 801 n/b/.....instead of the 801 mix that had "ax". Left my 5GHz channel alone so it could still use "ac".
Working quite well now. Thanks, Tony!
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Tony, that was a great solution. It is exactly what I did with my Dell Latitude E6540 with the Intel AC 7260. I don't think upgrading the card is a possibility so changing the mode to 802.11b/g/n mixed in 2.4G solved the problem with finding the broadcast from the Archer AX6000.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1605
Replies: 8
Voters 0
No one has voted for it yet.