This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.wireless printer
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
im trying to add my wireless printer hp deskjet.When trying to add the printer i see my network,enter correct wireless password and get:your device failed to join the wireless network.
Issue:MAC address filtering may be enabled on you wireless router
Solution:if MAC address filtering is enabled on your router you should disable it.if you would like to keep it enabled you must first add the MAC address of your device to the list of permitted devices for you wireless router before continuing?I have no idea what this means as im not really good with all networking stuff.I believe its the deco because i disconected the decos and enabled the wireless on my verizon fios router and had no problem connecting the printer.
I wonder if the printer is having issue joining the Deco network since both bands are the same name.
Try this:
-Go into your Deco app, go to "More" (bottom right), then "Wi-Fi". Enable the guest network, disable 5GHz, and tap on the password to use the same exact password you have for your main network. To the right of the main network you can tap the eye icon to see what you have for the Deco.
Once that is done, just how you connected your printer to your original router, try to now connect to the Deco guest network.
