Tether - Failure to Detect Device on 'Device' Page

Released On: 2018-11-05 12:31:16Last update time: 2022-05-09 23:30:23

1. Make sure the smartphone is connected to the Wi-Fi network of the TP-Link device.

2. Make sure the smartphone is not connected to the guest network.

3. Make sure the TP-Link device supports the Tether app. Please follow the link below to check the compatibility list.

https://www.tp-link.com/tether_compatibility_list

4. Make sure the TP-Link device is using the latest firmware.

5. If the TP-Link device is a range extender using a static IP, make sure the IP address is in the same subnet as your router.

6.Turn off the VPN software on your phone if you are using it.

7. Reboot the TP-Link device or restart the Tether app and try again.

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