Issue with Doorbell - sharing link to doorbell camera

Issue with Doorbell - sharing link to doorbell camera

Issue with Doorbell - sharing link to doorbell camera
Issue with Doorbell - sharing link to doorbell camera
2025-03-05 18:57:45
Model: Tapo D210  
Hardware Version: V2
Firmware Version: ??I updated it today

I just bought this doorbell. While it seems nice. I cant share the video of the doorbell. I bought the upgraded cloud storage in case that was the issue, but I'm still getting "this email address isn't registered", regardless of which email I try to send it to. This is incredibly frustrating. This feature is a requirement for us. I need assistance please. Thanks. 

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Re:Issue with Doorbell - sharing link to doorbell camera
2025-03-06 23:05:18

  @Frustrated25,

Just to be sure, the email address that you are trying to share the doorbell camera to is already associated with an existing TP-Link ID or Tapo Account, correct?

 

The device sharing feature allows a device to be shared to another TP-Link or Tapo Account, so it can be seen in their Tapo app when they log in.

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#2
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