New BE-95 Setup - Network Issues

New BE-95 Setup - Network Issues

New BE-95 Setup - Network Issues
New BE-95 Setup - Network Issues
a week ago
Model: Deco BE95  
Hardware Version: V1
Firmware Version: 1.1.0 Build 20241217 Rel. 38308

New BE-95 Setup.  3 BE-95 unites on a wireless backhaul.

 

Initial setup went fine.  All three units are working with good coverage throughout the house.  We are experiencing issues where certain websites won't open and also certain apps can't access data at random times.  We have tried switching between the 5 GHz, 6 GHz and MLO SSID's and sometimes this helps and sometimes it doesn't.  If we wait and try again in 30 minutes then it works again.  It isn’t limited to specific websites or apps--it seems to be more random.  We have rebooted our main AT&T router (BWG320-505) and the wifi has been disabled on it.  We have also rebooted the Deco setup too.  The deco system nodes all remain connected as well as the devices when we experience these issues.  Primarily seeing the issues using Apple iPad Pro (M2) and Apple iPhone 15 Pro Max.  Any suggestions on settings or something I am doing incorrrctly to cause these issues?

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#1
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4 Reply
Re:New BE-95 Setup - Network Issues
Saturday

  @butterwm same exact issue here, have you found a fix yet?

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#2
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Re:New BE-95 Setup - Network Issues
Saturday

  @SGalbincea 

 

Not so far.  They have had me do a bunch of things and none of them have worked.  I've had several people on Reddit point out that this is a widely known issue.  I am still in my 30 day return window so if they can't resolve this before then I think I am going to return them and try a different brand.

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#3
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Re:New BE-95 Setup - Network Issues
Saturday

  @butterwm gotcha. I did completely disable 6Ghz last night and it seemed to do better as I had 2.4/5/6 all on the same SSID... but we'll see.

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#4
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Re:New BE-95 Setup - Network Issues
Saturday

  @SGalbincea 

 

They had me switch over to access point in operation mode since I am connected into my AT&T ISP router.  They also asked me to turn off fast roaming (which was already off) and beamforming.  They wanted the 5 GHz channel put on channel 48 which it was already one.  The last step was to turn off mesh technology and all devices that were disconnecting.  Since my phones and iPads were some of the devices disconnecting I have an issue turning mesh off on those.  That is why you buy a mesh system so your devices move around and connect to the best signal.

 

I'm torn because I am really happy with the speed and the range of the system.  I had a AMPLIFI Alien setup prior to this system which was great for many years.  One of my Alien's keeps rebooting a few times a day.  AMPLIFI doesn't appear to be making a replacement or supporting it anymore so we decided to come this direction.  Prior to the Aliens I owned Orbi and Velop and both those systems were very subpar.  If this doesn't work out I am trying to figure out what's next.  Lots of people are going the Ubiquiti route but there is equipment is confusing and complicated and designed more for the pro consumer.  The Eero Max 7 was the other setup I was looking at before the TP-Link.

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#5
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