Who within TP-LINK had a bright moment and decided to only allow configuration on a mobile app???

I'm trying to get support from VPN people and they wanted to help remotely - but they DO NOT REMOTELY connect to a mobile.

So that's that support gone down the drain.

Can we PLEASE get back to allowing the DECO units to be configured through a browser  !!!!!!

All we get is information and firmware upgrade - thats it, no configuration possible.

Are they trying to be ahead of everyone or can they please explain why this move was made???

What is the purpose behind this??

And why have they not told other support, like NordVPN etc...... that it is not possible to remotely help via the browser.