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Unable to recognize a USB connected device with my AX3000 router

GGRxxx

3 weeks ago

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Registered: 2025-01-10

Unable to recognize a USB connected device with my AX3000 router

3 weeks ago

Tags: #USB Sharing

Model: Archer AX3000

Hardware Version: V1

Firmware Version: 1.3.3 Build 20240628 rel.37017

I connect a USB thumb drive or a USB hard drive but it is not recognized by the router itself. I also cannot connect to the TP-Share media server with my CX File Explorer app on my Android phone. I thought I had the configuration correct, but the router does not recognize when I plug the device in.

So, two problems, how do I attach a USB device and then, how do I access it with my Samsung Galaxy S24 Plus phone?

All help appreciated. Thanks.

2 Reply

GGRxxx

LV1

2 weeks ago

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Registered: 2025-01-10

Re:Unable to recognize a USB connected device with my AX3000 router

2 weeks ago

@GGRxxx

With further trials, I was able to connect a hard drive to the USB port, but in order to get it to be recognized, I first needed to mount a smaller USB thumb drive. When I did this, it was recognized. I then removed it and mounted a Seagate 2TB drive and it was recognized. I don't understand the connection difference, but at the moment the device is recognized and accessible via FTP locally.

Any other comments on this would be appreciated. Thank you.

ArcherC8

LV5

2 weeks ago

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Registered: 2018-11-05

Re:Unable to recognize a USB connected device with my AX3000 router

2 weeks ago

@GGRxxx

Some of the USB drives you can attach to the router need a power hub in order for them to work as some routers do not supply enough power to run the device. So if you have additional issues, you may need a power hub.

Unable to recognize a USB connected device with my AX3000 router

Unable to recognize a USB connected device with my AX3000 router

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