I keep getting incorrect password error and must reboot Decos
For the past few weeks, I have noticed that my devices are not automatically connecting to my X 20 devices with ethernet backhaul. Then when I try to connect, I am told that my password is incorrect. I am then forced to reboot my Deco devices, and then eventually I enter the same exact password and I am able to connect.
does this sound like one of my devices is going bad? Do I have bad firmware? I know that others have had the same problem with the incorrect password error, how do I fix it or should I go with a different manufacturer like Netgear or Asus?
There may be a potential issue with the firmware or the unit itself; however, it is advisable to first investigate the firmware. There are currently 11 different hardware versions of your model.
Could you please provide the hardware version of your X20? You should see it at the bottom of your deco.
That will help us proceed effectively. Additionally, could you confirm whether these units were recently purchased or if you have had them for some time? How many Decos do you have in total? Are they all the same model, or do you have a mix of different models? Have you always had this issue? Or did it start after a firmware update?