BE11000 (Costco version) USB Not working
Everytime I plug in a USB hard drive into any node, the node disconnects from the network and the LED light turns red.
Anyone able to get a USB drive to work? I would like to eventually share files from the USB hard drive .
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, Thanks for the feedback.
Can I have the model number of the USB Drive? Did the Deco turn back green instantly after unplugging the USB Driver?
Would the issue repeat when you plug the USB Drive into the main Deco BE11000?
I'd like to escalate your case to the senior engineer for further assistance. Please check whether you can receive my email later.
Wait for your reply and best regards.
- Copy Link
- Report Inappropriate Content
When you plug in the usb drive the Deco goes red and offline. After a minute ithe Deco resets itself turns green and the USB drive shows up. Looks like it is working now.
- Copy Link
- Report Inappropriate Content
With usb drive plugged in the Deco goes offline more often. Without the usb drive I never had any Deco disconnects.
Looks like there is still a bug Deco and utilizing the usb.
- Copy Link
- Report Inappropriate Content
Hi, Thank you very much for the update.
The case has been escalated to the senior engineer already. Please also check the email for more suggestions later and I'm sure the engineer will help us address the issue as soon as possible.
Best regards.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 283
Replies: 4
Voters 1
