Dropped Deco mesh unit on concrete and it stopped working

Dropped Deco mesh unit on concrete and it stopped working

Dropped Deco mesh unit on concrete and it stopped working
Dropped Deco mesh unit on concrete and it stopped working
2024-07-21 00:36:17

I dropped my remote unit on concrete and it stopped working. Any solution short of buying a new one?

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Re:Dropped Deco mesh unit on concrete and it stopped working
2024-07-23 21:34:21

 Hey @NYCLawyer,

 

If the unit is showing signs of physical damage or mechanical malfunction after being dropped on concrete, to the point of the device not functioning properly, then the solution would likely be to replace the node.

 

Thankfully, all of our Deco models are compatible, so you can conveniently introduce another Deco node with ease via the Deco app.

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