Reolink Connection remotely Broken

Reolink Connection remotely Broken

Reolink Connection remotely Broken
Reolink Connection remotely Broken
2024-06-29 17:02:30
Tags: #reolink
Model: Archer AX1800  
Hardware Version: V4
Firmware Version: 1.1

hello,

Is one week that I had connection problems with my Reolink Cameras. NVR RLN16-410 with RLC-820A, Duo 3 and RLC-811A.
I can no longer connect with mobile data or with others network. Basically I can see my cameras only when im connected in the same network. With Reolink App from iPhone or from Mac.

I have cleared caches,uninstalled the app, cleared caches, format NVR, change router, open upnp, etc and nothing is working. I have the UID activated. 

This really make the cameras useless if I can't connect to them to see what is happening while I'm out.
I also updated everything, every camera and also the NVR and is still the same.

Can somebody help me please.

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#1
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3 Reply
Re:Reolink Connection remotely Broken
2024-06-29 23:41:49

  @CirculoElectric 

 

Are you using port forwarding? I have a different nvr and use port forwarding in order to remote connect. 

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#2
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Re:Reolink Connection remotely Broken
2024-07-01 11:52:58

  @ArcherC8  yes, although I don't know if I set it up right. 

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#3
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Re:Reolink Connection remotely Broken
2024-07-01 21:47:31

  @CirculoElectric 

 

you need to reserve the ip address for the nvr so it uses the same ip address each time. That is the number prefixed 192.168.tied to the nvr mac address. May need to power cycle the router after adding address reservations. Then you need to match the ports in your nvr and add them to the port forwarding rules.  Google 'reolink port forwarding ports' and you should see a page that shows step by step.

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#4
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