XE5300 Crashes when administering from Deco app

XE5300 Crashes when administering from Deco app

XE5300 Crashes when administering from Deco app
XE5300 Crashes when administering from Deco app
2024-06-08 10:28:23
Model: Deco XE5300  
Hardware Version: V2
Firmware Version: 1.2.5

Hello, randomly the Deco XE5300 network crashes when accessing the deco app.  Yesterday I accessed and had a weekly report available and when I accessed the report the main DECO app rebooted.  Has anyone else had this behaviour?  It appears to be a bug of some sort.

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#1
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2 Reply
Re:XE5300 Crashes when administering from Deco app
2024-06-12 22:04:53

  @shleets , I have a very similar problem:

XE5300 X55 (1.0)

1.5.1 Build 20240417 Rel. 52783

 

Whenever I open the app, after about 5 seconds it reboots the Satellite 1 and Satellite 2 Deco.

It is wired as follows: All using Cat6e

ATT Modem to Main Deco bottom port.

Middle port to Satellite 1 Deco bottom port.

Top port to Satellite 2 Deco bottom port.

 

It just started doing this after the latest app update shown below.

App Version 3.7.55.

 

It does not do it every time I open the app, but enough for it to be annoying.

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#2
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Re:XE5300 Crashes when administering from Deco app
3 weeks ago

  @shleets :  It seems to be related to the Android application when adminstering the Deco devices.  I haven't been able to crash my networking using the Apple Deco application.

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#3
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