Amazon Prime app on Vizio TV throws a german message on startup and won't load thumbnails etc.

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Amazon Prime app on Vizio TV throws a german message on startup and won't load thumbnails etc.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Amazon Prime app on Vizio TV throws a german message on startup and won't load thumbnails etc.
Amazon Prime app on Vizio TV throws a german message on startup and won't load thumbnails etc.
2024-04-28 20:10:47 - last edited 2024-04-28 21:04:59
Model: Archer AX55 Pro  
Hardware Version: V2
Firmware Version: 1.0.5 Build 20240121 rel.56156(5553)

Greetings all, I have a new AX3000 (Archer AX55 Pro V2.0) that's replacing an aging Netgear Nighthawk. As soon as I swapped routers the Amazon Prime app on our living room TV started throwinn an errror message in German and when it does get logged in, won't load any thumbnails. This happens both wired and wireless, but doesn't happen on our computers or an Nvidia Shield Pro attached to another TV.

 

I've factory reset the AX3000 with no change and swapped back to the Nighthawk where it works perfectly. Any suggestions?

 

Also, QOS is off, TWT is off, smart connect is on for wireless, all other settings are default except the SSID names for wireless. But again, this happens both wired and wireless. Thanks!

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#1
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Re:Amazon Prime app on Vizio TV throws a german message on startup and won't load thumbnails etc.
2024-04-28 22:49:12

  @AX55Pro 

 

Check to advance settings - system - time and language settings.

 

Also may be caused by a VPN. 

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Re:Amazon Prime app on Vizio TV throws a german message on startup and won't load thumbnails etc.
2024-04-29 00:29:50 - last edited 2024-04-29 01:28:19

Language is English and time zone is set to Eastern Time. Not really worried about that per se, more the app not working correctly when connected to the AX3000. It works fine when connected to the Nighthawk.

 

No VPN setup.

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#4
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