XE75 not reachable, solid yellow light

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XE75 not reachable, solid yellow light

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
XE75 not reachable, solid yellow light
XE75 not reachable, solid yellow light
2024-02-09 08:06:07 - last edited 2024-02-10 18:57:31
Tags: #Tech support
Model: Deco XE75  
Hardware Version: V1
Firmware Version:

I received replacement Decos (factory refurbished) for one that was defective still under warranty.  One of the replacements stays solid yellow when I plug it into power.  After a couple minutes it blinks red for a couple seconds and then back to solid yellow.  It doesn't seem to respond to the reset button.  The app can't find it to add it to my network.  What should I do? 

 

EDIT: I changed the title of this post to correct the color of the indicator light.

 

 

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