Why do my Deco units make noise, like a crackle/scratching sound?

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Why do my Deco units make noise, like a crackle/scratching sound?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Why do my Deco units make noise, like a crackle/scratching sound?
Why do my Deco units make noise, like a crackle/scratching sound?
2024-01-10 17:57:51 - last edited 2024-01-10 18:24:28

My Deco x3600 units make noise, and I'm wondering why. I have three x3600 units and two x25 units. The x25 are fine, but all three x3600 units make a faint clicking/scratching and or crackle sound when you are close enough to hear them. Hard to describe, but a click/static sound is closest I guess. It's faint, but I can hear them from a few feet away in a quiet room. Speed is all over, fast, slow, in between, no pattern. Put my ear up to then it's plain as day they are the cause, sounds louder to me near the top of the unit and fainter near bottom.

 

It's not a fan, it's not coil whine, and the more connected devices the more clicking they do. It is constant, and been doing in since I got them so it seems normal for these specific devices. I was thinking antenna switching or something as there are a bunch I know and it's near the top where I find it loudest, but who knows. I was just wondering why on earth it's audible in general. Strange to be able to hear solid state electronics working at all. 

 

I had to remove an x3600 and replace it with an x25 in a bedroom as it was driving me nuts at times. Almost asleep, nice and quiet and then I lay there hearing the router making noise.... grrr.

Just wondering, thanks!

 

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Re:Why do my Deco units make noise, like a crackle/scratching sound?
2024-01-11 22:37:16

  @SpiderLAN 

The Deco X3600 shouldn't emit any noise.

 

Are all the nodes plugged into surge protectors, or directly into wall outlets?

 

If you've tried both configurations and your Deco nodes are fully up to date, I would recommend contacting your local TP-Link support team directly to troubleshoot, and if need be, determine warranty eligibility. You can use our support portal here to support contact options in your region.

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Re:Why do my Deco units make noise, like a crackle/scratching sound?
2024-01-12 03:57:20 - last edited 2024-01-12 03:59:59

  @Ryan  They are mostly on surge protectors, the primary is on a UPS actually and makes noise and then of my other two that both make noise ones is on surge and one is direct to wall and all three make noise the same way.
 

They are fully up to date, I check once a month or so and the x25 units had an update pop up right before I made my original post in fact that I installed. 
 

A Deco x25 in the same location and connected to the same cables make no noise at all. 
 

They all work fine, no issues other than the ability to hear the Wi-Fi at work seemingly. Or I have a superpower... fun!

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