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Deco Mesh Keeps Crashing

DMac1969

2023-12-28 15:49:06

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Registered: 2023-12-28

Deco Mesh Keeps Crashing

2023-12-28 15:49:06

Model: Deco S4

Hardware Version:

Firmware Version: 1.5.1 Build 20220113 Rel 42007

I have 5 Decos. Three go offline daily. Two are hardwired but it only shows that one is. I have to reboot the system daily and sometimes twice a day. Firmware is up to date. Deco S4

2 Reply

David-TP

2023-12-29 06:22:50

Posts: 12443

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Registered: 2020-04-14

Re:Deco Mesh Keeps Crashing

2023-12-29 06:22:50

@DMac1969

Hi, Welcome to the community.

Did the satellite S4 turn flashing red during the connection? Or just Deco APP reported offline?

Could you please send me some pictures of the current network map on the Deco APP, such as:

5820c96728f44e788257c9d81d5e9718

Thank you very much and best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

MichaelZip

LV1

2024-06-28 15:46:51

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Registered: 2024-06-28

Re:Deco Mesh Keeps Crashing

2024-06-28 15:46:51

@DMac1969 My Deco 6e mesh system crash too frequently. It is always the unit wired into the modem that flashes red and needs to be rebooted. The system is partially wired and partially wireless with 3 additional points. Is Deco just a bad product? Or do I need some sort of firmware update?

Deco Mesh Keeps Crashing

Deco Mesh Keeps Crashing

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