Home Network Community > Deco > Failed to detect main wireless network encryption
< Deco

Failed to detect main wireless network encryption

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Failed to detect main wireless network encryption

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Failed to detect main wireless network encryption
Failed to detect main wireless network encryption
2023-11-23 23:52:12
Tags: #Wi-Fi 6E #Firmware Update #HomeShield
Model: Deco XE75 Pro  
Hardware Version: V1
Firmware Version: 1.2.4

When I run the security scan In the deco app it is telling me that that there is one risk.   And the risk is that it can not detect the main wireless network security encryption.  But said network is set to security wpa2 and wpa3 personal.   I have tried restarting the network  changing the security type but nothing seems to help.   Any help or advice would be wonderful  thanks 

 

 

  0      
 
  0      
 
#1
Options
8 Reply
Re:Failed to detect main wireless network encryption
2023-11-24 02:11:49

  @Woodrpain 

Hi, Can I have a screenshot of the scan result under Security Scan?

Could you please refer to this link to help me submit the APP log:

How to submit Deco APP log

Thank you very much and best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
  0  
  0  
#2
Options
Re:Failed to detect main wireless network encryption
2023-11-24 23:41:57

  @Woodrpain 

I have sent an email with log and a screen show attached 

  1  
  1  
#3
Options
Re:Failed to detect main wireless network encryption
2023-11-25 08:00:43

  @Woodrpain 

  1  
  1  
#4
Options
Re:Failed to detect main wireless network encryption
2023-11-27 11:36:53

  @Woodrpain 

Hi, Thank you very much for the APP logs.

It has been forwarded to the engineers and please refer to the email for more suggestions.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
  0  
  0  
#5
Options
Re:Failed to detect main wireless network encryption
2023-12-18 15:58:56

  @David-TP Was there any update to this? I am also experiencing the same error. 

 

Deco X50

Firmware: 1.3.1 Build 2023082 Rel. 74320

  0  
  0  
#6
Options
Re:Failed to detect main wireless network encryption
2023-12-20 01:11:33

  @Woodrpain 

Yea had to fully reset my decos and create a new network.  That fixed my problem 

  0  
  0  
#7
Options
Re:Failed to detect main wireless network encryption
2023-12-20 20:26:33
Thank you, what a pain.
  0  
  0  
#8
Options
Re:Failed to detect main wireless network encryption
2024-02-05 19:49:04

I have the same issue and really do not want to reset my network

  1  
  1  
#9
Options

Information

Helpful: 0

Views: 646

Replies: 8

Tags

Wi-Fi 6E Firmware Update HomeShield
Related Articles
Guest Network Security Encryption
928 0
 Tether failed to detect second range extender
354 0
 Archer 3150 wireless router encryption
718 0
 Main Network
390 0
 ax50 - failed wireless settings
1033 0
 Main Network to IoT Network
1402 1
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.