Can’t connect S4R AC1900 to network

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Can’t connect S4R AC1900 to network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

zimmerdo24

2023-09-18 23:39:42

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Registered: 2023-09-18

Can’t connect S4R AC1900 to network

2023-09-18 23:39:42

Device stays yellow and never enters set up mode. Tried unplugging. Tried reset button. Reset modem. Nothing has worked. Please help

1 Reply

David-TP

2023-09-19 08:38:37

Posts: 12443

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Registered: 2020-04-14

Re:Can’t connect S4R AC1900 to network

2023-09-19 08:38:37

@zimmerdo24

Hi, You could try to use the power adapter of another Deco S4 to power this unit, then refer to this link to check whether this S4 can get into firmware recovery mode:

How to use firmware recovery if the Deco become brick

If nothing changed, I am afraid this unit is broken and you could contact the local warranty team if the device is still under warranty.

https://www.tp-link.com/us/support/contact-technical-support/#Warranty-Support

Best regards.

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Can’t connect S4R AC1900 to network

Can’t connect S4R AC1900 to network

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