AX 6000 top blue light just spins, never stabilizes

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AX 6000 top blue light just spins, never stabilizes

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

EdfromAlabama

2023-09-02 13:22:41

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Registered: 2023-09-02

AX 6000 top blue light just spins, never stabilizes

2023-09-02 13:22:41

As per title. Router has been working well for months. Problem started last night. Tried powering the router several times. Light goes red briefly then turns blue and spins.

Provider is Google Fiber. Tried resetting the box on the wall but router still spins.

What does this mean?

6 Reply

Sunshine

2023-09-04 02:46:33 - last edited 2023-09-04 03:06:59

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Re:AX 6000 top blue light just spins, never stabilizes

2023-09-04 02:46:33 - last edited 2023-09-04 03:06:59

@EdfromAlabama

Hi, thank you very much for posting on TP-Link Community.

May I know if your Archer AX6000 is V1 or V2? And did it start happening since a firmware update?

Please confirm if the LED is circulating blue or circulating blue in parallel

fcd26429eca944b4b5823021a866a5c5

Besides, please refer to the Method 2 in the guide below to recover to the router and let us know if it solves the problem:

How to recover the router when it bricked

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Sunshine

2023-09-05 02:23:44 - last edited 2023-09-07 07:52:46

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Re:AX 6000 top blue light just spins, never stabilizes

2023-09-05 02:23:44 - last edited 2023-09-07 07:52:46

@EdfromAlabama

Hi, may I know if the problem still exists?

Please remove all the Ethernet cables from the router including all LAN and WAN ports, don't connect any wireless client devices, then check if the router will be able to stay powered on. If so, please try factory reset the router by holding reset button until the LED begins circulating blue to its factory default settings.

If the problem still exists now, please check the private message I sent you just now to see if it helps.