Ethernet Port 1 does not recognize internet

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Ethernet Port 1 does not recognize internet

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Ethernet Port 1 does not recognize internet
Ethernet Port 1 does not recognize internet
2023-07-24 16:04:20
Model: Deco XE5300  
Hardware Version:
Firmware Version: 1.2.6 bld 20230613 rel 52821

The first Ethernet port on my Deco router all of a sudden does not connect to the internet via my cable modem.  The other ports do work so am not sure what the issue is here.  Any clue how to resolve?

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Re:Ethernet Port 1 does not recognize internet
2023-07-25 16:36:23

  @parag1211,

 

There is no difference between the ports other than the speeds of a multigig port. So you will have no problem using the other ports for now.

 

Have you tried to wire another device or deco node to the first ethernet port to see if the port is still able to transmit information.

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