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RE450 Range Extender and Tether App Issue

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RE450 Range Extender and Tether App Issue

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RE450 Range Extender and Tether App Issue
RE450 Range Extender and Tether App Issue
2023-07-20 00:32:21
Tags: #OneMesh
Model: RE450  
Hardware Version:
Firmware Version:

ErrorWe have the RE450 range extender connected to our AC1750 Router. It was working great till this morning I started having issues with the AC1750. I factory reset it and reset up the internet. AC1750 is working fine now.

 

Ever since, I have been unable to connect the RE450 to the AC1750 with the new log in information. I reset the RE450, I reinstalled and uninstalled the app, and I tried plugging it in closer.

 

but when I get through the prompts (for setting up a new range extender since I reset it), it asks to create a new password and no matter what I do, it give me a failed pop up and then a Username or Password is incorrect. That doesn't make sense since I am setting up a new password.

 

any insight?

 

 

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#1
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5 Reply
Re:RE450 Range Extender and Tether App Issue
2023-07-20 00:39:28

  @kitchenwitch 

 

So this is asking for the setup of a new local administrative password.  That is likely happening because the product was not fully reset.  That would be the only reason why at this stage it failed.  I would take a paper clip or a pushpin and hold the button whiled plugged in, for a good 30 seconds.  Then confrim the unit is broadcasting the default open network SSIDs if it is then you know the unit is reset and you should be able to proceed. 

Check out the Latest: Recent Smart Home Features and Updates for Tapo and Kasa Securing Your TP-Link ID with 2FA:Deco and Tether | Smart Home Splash into a Smarter Summer with Sub-G Sensors, Matter, and Apple Home!
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#2
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Re:RE450 Range Extender and Tether App Issue
2023-07-20 03:13:01

  @Carl I've reset it multiple times, holding the button for various lengths and it hasn't helped.

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#3
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Re:RE450 Range Extender and Tether App Issue
2023-07-20 15:17:43

  @kitchenwitch 

 

Are you seeing the default SSID on your available network list?

Check out the Latest: Recent Smart Home Features and Updates for Tapo and Kasa Securing Your TP-Link ID with 2FA:Deco and Tether | Smart Home Splash into a Smarter Summer with Sub-G Sensors, Matter, and Apple Home!
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#4
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Re:RE450 Range Extender and Tether App Issue
2023-07-20 15:55:22

  @Carl Yes, and I'm able to connect to it. But when it asks me to create a new password it fails.

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#5
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Re:RE450 Range Extender and Tether App Issue
2023-07-20 16:08:08

  @kitchenwitch 

 

Okay after connecting to that default SSID are you trying to access the extender through the Tether App or through the Web UI?

 

Check out the Latest: Recent Smart Home Features and Updates for Tapo and Kasa Securing Your TP-Link ID with 2FA:Deco and Tether | Smart Home Splash into a Smarter Summer with Sub-G Sensors, Matter, and Apple Home!
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#6
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