Deco P9 losing powerline connection intermittently

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Deco P9 losing powerline connection intermittently

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco P9 losing powerline connection intermittently
Deco P9 losing powerline connection intermittently
2023-07-11 09:15:15
Model: Deco P9  
Hardware Version:
Firmware Version:

A couple of weeks ago my Deco network was working fine and had been rock solid for 3 years. An outage of 36 hours from our broadband provider occurred and now one of my Deco P9 nodes keeps losing the powerline connection resulting in my home office losing internet connectivity. Timing may be a coincidence.  As a home worker this is driving me nuts. 

Connection from the main node is good so it is not the broadband connection and definitely seems linked to losing the powerline backhaul from the upstairs node.  It defaults to WiFi to connect to the main node and this always concides with the issue. 

Any thoughts on what this could be or what to try next? 

Do the later models have more reliable powerline in an older poperty if I were to upgrade?

 

thanks

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Re:Deco P9 losing powerline connection intermittently
2023-07-12 05:40:16

  @Nelson1 

Hi, Welcome to the community.

It is suggested to refer to the following suggestions:

Improve Powerline Backhaul on Deco P9

Thank you very much.

Best regards.

 

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