Hello, I am about my wits end with my 3 pack of Deco's.  I purchased them from Amazon last October and they worked amazing until Feb when the problems began.  I lost internet connection and after numerous reboots of the Deco's and my modem still nothing.  I did a direct connection from the modem to my laptop and internet worked fine.  I hooked my old router back up and also worked fine so the problem was definitely with the Deco's. I finally contacted customer support through the chat system.  After about an hour and a half of trying to get it back online they had me Clone my MAC address and that got me back online.  I have never had to do that with any router I have owned so it didn't make sense but whatever it worked.  A week or so later one of my Tivo's was having a connection problem so I rebooted the Deco's and I lost connection once again.  rebooted the modem and the Deco and nothing.  I got back on chat and they had me delete the network and start from scratch.  Once again I had to Clone the MAC address.  I asked at the time what will happen if I have to reboot the Deco's and they told me not to do that.  Don't reboot a router?  Prior to Feb i had rebooted thses once a week with no issues at all.  I have never been told that.  Any router I have owned I have always periodically rebooted it without any issues.  So anyway a week later the power went out and when it came back on once again no internet.  After playing around for an hour I got it back to working.  Then a few weeks later one of the Ethernet ports on one of the secondary Deco;s stopped working.  I had had enough.  Got back on chat and they agreed to send me replacements (although they were refurbished).  They arrived yesterday, I went through the setup process and got my internet going right away.  No issues at all.  Did not have to clone my MAC address.  Then there was a firmware update which I installed and after the Deco's rebooted I lost my internet AGAIN!!!!  Rebooted the modem and the Deco's and nothing.  I deleted the network AGAIN, reset the Deco's and started from scratch and got everything back up and running.  But I know if I have to reboot the Deco's this is going to happen again.  What is gig on can someone offer some help?  I have never ever had this many problems with any router I have owned.  Rebooting a router was always a simple process.  Kind of a preventative maintenance if you will.  This just makes no sense to me.  I have Spectrum Internet as an FYI.  I want to thank everyone for any help they could give me with this.