@agitpropre  I am having the EXACT same issue. Had 2 - XE75 and 4 - M5 and they worked flawlessly for a couple of weeks until I updated the most recent firmware. Now the M5 units keep dropping from the network. It's been very frustrating especially for my wife who works from home and relies on dependable internet. I've been hoping for another update that fixes it, but nothing yet. 
 

Updated firmware on Deco XE75 and M5 units, and now the M5s keep dropping offline and I can’t figure out why. Is this a known issue? I’ve tried disconnecting and reconnecting but they keep dropping.

agitpropre wrote

Hello Folks,

 

I recently added two Xe75s to my network of 4 M5s. I made one XE75 my main deco and placed the other one in my studio, a separate building 40 feet from my house. I have updated firmware. 

 

Many times, each day, I lose contact with satellites in the house or in the studio (there is an M5 in the studio as well as the Xe75). I have no idea why they drop.  Sometimes they come back on line after a few minutes.  Sometimes I have to reboot the entire system.

 

Like so many of us, I am now utterly dependent on stable wireless internet access as we work from home. I would be grateful for any advice on how to stablizie my system.

 

Thanks!

 

Kevin

  @David-TP 

Hi David , thank you for responding.

The satellites show solid red when they have dropped connection.  Disconnection occurs many times in a day - often every hour or two. All connections are wireless.

Here's a map from a few minutes ago. You will see that 3 decos are offline; an hour previous, all well showing green.  

Since I last wrote I made an m5 the 'main' deco, hoping that might change the situation.  It has not.

I'm sorry for the cropped map. I cannot get a full view in the app on an Apple SE.

Thanks for any help.

  @agitpropre

Here's the full screen map.

pre 

  @agitpropre 

So, for the record, I rebooted the deco network and all decos are back on line.  Waiting now to see what drops...

  @agitpropre 

And here we are again -  same 3 satellites offline:

  @David-TP  please tell me in detail how to downgrade the XE75 back to 1.1.6

  @David-TP I successfully downgraded to 1.1.6 and no longer have any issues with the M5 Deco units dropping offline. It was an obvious issue with 1.1.8 causing this to happen.