Archer AX11000 disabled all the wifi bands randomly

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Archer AX11000 disabled all the wifi bands randomly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer AX11000 disabled all the wifi bands randomly
Archer AX11000 disabled all the wifi bands randomly
2022-10-27 22:28:41
Model: Archer AX11000  
Hardware Version:
Firmware Version: 1.3.0 Build 20220221

In the last 2 weeks my Archer AX11000 router, that was working perfectly until now, disabled the 3 wifi bands randomly, twice.

 

I had to connect to the router with an ethernet cable in order to change the settings.

How can this be happening? How can this be prevented?

 

Thank you.

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#1
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2 Reply
Re:Archer AX11000 disabled all the wifi bands randomly
2022-12-01 11:33:19

@Jurgen00000 

 

I hope you have got some help or suggestions from our hotline or email service.

 

But if not, can you try to install the early release firmware on the router, then observe if the issue persists?

Early Release VPN Client Firmware for Archer AX11000 V1

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#3
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Re:Archer AX11000 disabled all the wifi bands randomly
2023-05-16 17:57:45 - last edited 2023-05-16 18:02:34

I am having this exact issue.

 

Firmware Version:

1.3.2 Build 20221128 rel.45807(5553)

Hardware Version:

Archer AX11000 v1.0

 

I go into my router and I see Wireless Radio: uncheck

 

I checked system logs and when you do it manually you get these logs:
 

2023-05-16 11:00:40 Wireless INFO [6246] Wireless band 5G-2 switch set off

2023-05-16 11:00:40 Wireless INFO [6246] Wireless band 5G switch set off

2023-05-16 11:00:40 Wireless INFO [6246] Wireless band 2.4G switch set off

 

But I am not seen any of these logs when the issue occurs.

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#4
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