AX6000 5GHz Dropping

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AX6000 5GHz Dropping

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Thomazz

2022-06-13 03:37:06 - last edited 2022-06-14 03:12:55

Posts: 4

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Registered: 2022-06-11

AX6000 5GHz Dropping

2022-06-13 03:37:06 - last edited 2022-06-14 03:12:55

Model: Archer AX6000

Hardware Version: V2

Firmware Version: Archer AX6000(US)_V2_211118 (Latest)

My newly bought AX6000 seems to be having some issues with the 5GHz band randomly dropping after a few hours of uptime.

I've tried factory resetting, reinstalling the latest firmware, toggling features like OFDMA / MUMIMO and changing the security settings.
All of these have not improved anything.

I also noticed the router runs a little hot so right now I have it on top of a laptop cooling pad.

This seems to reduce the amount of drops I am experiencing, but they are still very annoying when they do happen.

These drops are only for 5GHz, 2.4 seems to be working fine and they usually last for around 10-20 seconds.

1 Accepted Solution

Kevin_Z

2022-06-14 02:19:18 - last edited 2022-06-14 03:12:55

Posts: 21569

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Registered: 2018-12-24

Re:AX6000 5GHz Dropping-Solution

2022-06-14 02:19:18 - last edited 2022-06-14 03:12:55

Hello @Thomazz

It seems you created a duplicate topic reporting the 5GHz dropping issue in the community forum, I would suggest avoiding this in the future, we can discuss the issue in one topic for confusion. Thanks.

Please check my suggestions on the other topic you created in another community:

https://community.tp-link.com/en/home/forum/topic/560790

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AX6000 5GHz Dropping

AX6000 5GHz Dropping

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