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Ring 2 wireless doorbell and AX50 wont connect

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Ring 2 wireless doorbell and AX50 wont connect

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Aprilrain

2022-05-08 12:48:04 - last edited 2022-05-18 11:54:27

Posts: 4

Helpful: 10

Solutions: 1

Stories: 0

Registered: 2022-05-08

Ring 2 wireless doorbell and AX50 wont connect

2022-05-08 12:48:04 - last edited 2022-05-18 11:54:27

Model: Archer AX50

Hardware Version: V1

Firmware Version: 1.0.11 Build 20210730 rel.54485(4555)

Hi all

Having a nightmare trying to get a ring doorbell to connect to a archer ax50, was previously working on a asus nu56

tried so far-

channel width setting's
channel numbers
port forwarding
security settings
wifi modes
other routers set as access points
3 different extenders
security firewall off
guest point

something on this router will just not let the ring 2 connect and i am totally fed up now and thinking of returning the router and buying a different brand

1 Accepted Solution

Aprilrain

LV1

2022-05-08 14:32:03 - last edited 2022-05-18 11:54:27

Posts: 4

Helpful: 10

Solutions: 1

Stories: 0

Registered: 2022-05-08

Re:Ring 2 wireless doorbell and AX50 wont connect-Solution

2022-05-08 14:32:03 - last edited 2022-05-18 11:54:27

Fixed it.

Got the Ring mac address from the Ring app.

Found the IP on TP Link browser admin matching to the mac address.

Bound them together to stop changes in future.

Added port forwards in Nat Forwarding/ Virtual servers using the ip I found and bound to the Ring.

Ports	Traffic type	Protocol
15063/15064	SIP	TCP/UDP
9998/9999/6970	RSS	TCP
16500-65000	RTP	UDP
7076/7077	App	UDP
9078/9079	App	UDP

^that will be 10 entries

It still wont connect through a TPLink Extender but does connect direct to the AX50 2.4 wireless network.

This has taken the best part of a day with lots of hair pulling and ring camera bashing so I hope it helps someone in future!

Recommended Solution

1 Reply

Aprilrain

LV1

2022-05-08 14:32:03 - last edited 2022-05-18 11:54:27

Posts: 4

Helpful: 10

Solutions: 1

Stories: 0

Registered: 2022-05-08

Re:Ring 2 wireless doorbell and AX50 wont connect-Solution

2022-05-08 14:32:03 - last edited 2022-05-18 11:54:27

Fixed it.

Got the Ring mac address from the Ring app.

Found the IP on TP Link browser admin matching to the mac address.

Bound them together to stop changes in future.

Added port forwards in Nat Forwarding/ Virtual servers using the ip I found and bound to the Ring.

Ports	Traffic type	Protocol
15063/15064	SIP	TCP/UDP
9998/9999/6970	RSS	TCP
16500-65000	RTP	UDP
7076/7077	App	UDP
9078/9079	App	UDP

^that will be 10 entries

It still wont connect through a TPLink Extender but does connect direct to the AX50 2.4 wireless network.

This has taken the best part of a day with lots of hair pulling and ring camera bashing so I hope it helps someone in future!

Ring 2 wireless doorbell and AX50 wont connect

Ring 2 wireless doorbell and AX50 wont connect

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