My TP link Deco
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I have TP link (6 units) connected to home router My Altice. It goes solid red, several times a day. Sometimes it resets itself, sometimes I have to unplug and reset.
thank you
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Hi, Did Deco M9 plus work on the access point mode?
May I know what is the exact model number of your Altice router?
As for the “reset” here, did you mean “restart/reboot” or actually Deco will suddenly restore all its settings to factory default?
And please also refer to the private message for further instructions.
Thank you very much.
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@TP-Link all 6 Decos went solid red including access point.
Altice router UBC1326
I have to "pull the plug" on the main access point and then go through a restart of power.
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Hi, thank you for getting back to me.
Have you checked the private message about the debug firmware and if the same issue started again, were you able to note down the time and export the system log from the web UI?
By the way, when the Deco turned red and lost the connection, is your main router still working well?
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