Can't Find iPhone 13 Pro Max on Deco App

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Can't Find iPhone 13 Pro Max on Deco App

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't Find iPhone 13 Pro Max on Deco App
Can't Find iPhone 13 Pro Max on Deco App
2021-11-21 11:29:58
Model: Deco M9 Plus  
Hardware Version:
Firmware Version:

Hi,

 

I have a Deco M9 plus as primary router and 3x Deco m5 to extend wi-fi. It's connected through ethernet backhaul. I can see all other devices who is Online except my daughters iPhone. Is this a new iPhone setting? We have other iPhones that I see and can use parental control on. All advice very much appreciated. BR Alex all softwares is updated to latest 

 

 

 

 

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Re:Can't Find iPhone 13 Pro Max on Deco App
2021-11-22 01:22:26 - last edited 2021-11-22 01:23:30

@Popcorn79 

Hi, if iPhone 13 pro max is not on the online list, can it still get internet service from Deco?

At the same time, could you please go to Deco APP>Overview>three lines on the top>help>contact us>suggestions and add the APP log to us?

By the way, May I know the version of your Deco APP?

Thank you very much.

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