Router says connected but no internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

2021-08-30 09:49:55

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-08-30

Router says connected but no internet

2021-08-30 09:49:55

Model: Archer C59

Hardware Version:

Firmware Version:

It says connected but there is no internet access

1 Reply

LV5

2021-08-30 12:24:38

Posts: 2107

Helpful: 840

Solutions: 49

Stories: 0

Registered: 2018-11-05

Re:Router says connected but no internet

2021-08-30 12:24:38

Need more info.

Is this a new router or one that was working and just stopped working?

Is it both WIFI and the Ethernet connections?

Where are you see the message that it is connected? (a device, Tether app, router user interface, ...)

If you sign on to the user interface, and go the the network LAN settings, does the IP address have zeros in it.

Do you get internet if you connect a PC direct to the modem and bypass the router?