@TP-Link I am running 1.6.0 on my Deco M5 and it seems that the internet connection randomly drops  for 30 seconds or less and then returns. I have the M5 connected behind a Verizon FIOS router and the Verizon router LEDs are flashing normally when the M5 drops the connection. Where do I find the event log for the M5?

  @David-TP 

Your description of my current network is correct and here's the answers to your questions.

David-TP wrote

  @gebjeff 

Nice to see you again.

I believe your network layout is still like this:

Verion Fios---Actiontec router---Deco M5)))(( satellite Deco M5

For the unstable issue, could you please help me check the following details:

Did the network instability start after the 1.6.0 upgrade? Yes, it did.

Will you see any Deco M5 turn red? Yes, I do.

Will all the devices(wired and wireless) get affected? All of my devices are wireless and yes, they are all affected.

Later if the same issue continued, please also check the IPV4 settings on the Deco APP>More>Advanced>IPV4 to see whether there is any change in the IPV4 settings during the disconnection. It is currently set to Dynamic IP, as it has always been. I'll try to look the next time we have the intermittent outage.

 

Thank you very much.

Best regards

.

 

 

  @TP-Link  Since we updated our Deco M5V3 on 7/15/2022, our TV no longer connects to the WiFi. It recognizes the WiFi signal as being excellent strength, but will not connect. It will connect to our mini-WiFi hot spot.

I read various articles/posts about issues with TVs connecting to mech systems. However, our TV connected fine for the last 18 months that we had the mesh system in place. I read different advise about turning off the Fast Roaming, but doesn't that defeat the purpose of the seamless connection beneift of the Mesh system for the other clients/devises connected to the WiFi. Please provide a solution. 

Additionally, our iPhones will not connect to the Deco WiFi after the update. The iPhones recognize the WiFi network, but just continues to spin when we selet the network to connect. We forgot the network and readded it. We rebooted the devices, the modem and the router. We turned on and off airplane mode, which worked once or twice.

This new update has not been pleasant for our home wi-fi system. Please help!

  @TP-Link since the 1.6.0 update, my entire network is not working correctly.  Wireless and wired devices constantly connect and disconnect.  Internet pages often hang while loading.  I'm getting devices with conflicting IP addresses.  Do you know when the firmware will be updated?

  @David-TP I have not yet gotten a direct email from you.  I really want to resolve this issue ASAP.  I work from home and the constant interuptions are making it hard to properly do my job.