Deco M5 not asking for password

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco M5 not asking for password

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M5 not asking for password
Deco M5 not asking for password
2021-08-14 21:21:00 - last edited 2021-09-30 14:53:24
Model: Deco M5  
Hardware Version:
Firmware Version: 1.5.3

Hi,

 

I just purchased a hp envy photo 7855 printer. It sees my network but it does not ask me for a password. There is no lock next to the internet icon. Has anyone else had this issue?

 

Thanks.

  0      
  0      
#1
Options
1 Accepted Solution
Re:Deco M5 not asking for password-Solution
2021-08-16 01:38:54 - last edited 2021-09-30 14:53:24

@Fishing_gal 

Hi, did this issue only occur to the HP printer? how about other mobile devices and did they ask for the password?
Can I have a picture that there is no lock next to the internet icon?

Recommended Solution
  0  
  0  
#2
Options
5 Reply
Re:Deco M5 not asking for password-Solution
2021-08-16 01:38:54 - last edited 2021-09-30 14:53:24

@Fishing_gal 

Hi, did this issue only occur to the HP printer? how about other mobile devices and did they ask for the password?
Can I have a picture that there is no lock next to the internet icon?

Recommended Solution
  0  
  0  
#2
Options
Re:Deco M5 not asking for password
2021-09-30 14:53:07

@TP-Link 

 

Network always asks for password when connecting cell phones and laptops. As you can see below, there is no lock next to the Deco network.

TP-Link wrote

@Fishing_gal 

Hi, did this issue only occur to the HP printer? how about other mobile devices and did they ask for the password?
Can I have a picture that there is no lock next to the internet icon?

 

  1  
  1  
#3
Options
Re:Deco M5 not asking for password
2021-10-08 06:35:02

@Fishing_gal 

Hi, sorry for the delay.

“Deco” is the Wi-Fi SSID of the M5 mesh network right?

If you go to Deco APP>More>Wi-Fi>network name(SSID), is the name here also “Deco”?

I tend to think it is more related to the printer and when you choose this network, are you able to get connected without password?

  0  
  0  
#4
Options
Re:Deco M5 not asking for password
2021-10-09 15:59:18

I don't see the solution. Was this problem cured? How?

  0  
  0  
#5
Options
Re:Deco M5 not asking for password
2021-10-11 00:51:14

@Don.M 

Hi, I did not see any update either and Hope @Fishing_gal could give us some further news.

  0  
  0  
#6
Options