Cannot connect to internet

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2021-08-05 20:05:20

Posts: 1

Helpful: 0

Solutions: 0

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Registered: 2021-08-05

Cannot connect to internet

2021-08-05 20:05:20

Model: Archer AX3000

Hardware Version:

Firmware Version:

Cannot connect to the internet. Solid red light.

1 Reply

LV5

2021-08-06 12:16:14

Posts: 2103

Helpful: 836

Solutions: 49

Stories: 0

Registered: 2018-11-05

Re:Cannot connect to internet

2021-08-06 12:16:14

Bypass the router and connect a PC direct to the modem and see if you have an internet connection.

If not, it may be the computer, ISP, modem, or your cables

If you did have an internet connection:

Test both Ethernet cables (router to modem cable and router to PC cable) to ensure both are okay.
Power off the modem, router, and PC
Reconnect the Ethernet cables to modem, router and PC
Power up the modem and wait for it to stabilized.
Power up the router and wait for it to stabilized.
Power up the PC.
If it still does not work, check the routers WAN IP setting and ensure it is not zero.