Deco app not showing settings anymore

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2021-07-18 08:58:23

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Helpful: 3

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Registered: 2021-07-18

Deco app not showing settings anymore

2021-07-18 08:58:23

Model: Deco P9

Hardware Version:

Firmware Version:

After Deco app upgrade 2.9.6 on my iPhone, i can't configure the Decos anymore.

iPhone is in NL language and now only shows advance and managers, but nothing can't be changed :-(

Even the webinterface from my laptop does not allow me to manage anything, so the Deco network is now fully unmanagable.

Anyone else facing this issue and any workarounds available ?

Can this be fixed ASAP ????

1 Reply

2021-07-19 01:49:54

Posts: 6831

Helpful: 3121

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Registered: 2018-07-23

Re:Deco app not showing settings anymore

2021-07-19 01:49:54

Hi, please Turn off all the Deco units, wait for 2 minutes, turn them back on and wait for the LED on the Deco to be normal.

Then check the Deco app will show the features correct or not.

If you still cannot fix the issue, please leave me a private message for notification;

Thank you very much.