App settings and features missing
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
When I ususally open the app I can manage my wifi and guest wifi. Recently, those configurations settings are now all gone. The only settings I see are Router Settings & More Settings, which when expanded list nothing to manage the mesh network. I am running this in AP mode. Has anyone else experienced this?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, please Turn off all the Deco units, wait for 2 minutes, turn them back on and wait for the LED on the Deco to be normal.
Then check the Deco app will show the features correct or not.
If you still cannot fix the issue, please leave me a private message for notification;
Thank you very much.
- Copy Link
- Report Inappropriate Content
@mrdad Same issue just now!
- Copy Link
- Report Inappropriate Content
@Magistar did you ever get to the bottom of this? Mine has started showing the same under 'more' with only 2 settings.
- Copy Link
- Report Inappropriate Content
Hi, please Turn off all the Deco units, wait for 2 minutes, turn them back on and wait for the LED on the Deco to be normal.
Then check the Deco app will show the features correct or not.
If you still cannot fix the issue, please leave me a private message for notification;
Thank you very much.
- Copy Link
- Report Inappropriate Content
@TP-Link still not showing the missing settings on the Deco app.
- Copy Link
- Report Inappropriate Content
Hi, can you send APP feedback via Deco APP>Overview>Three lines on the top>Help>Contact us>suggestions and add the APP log, then send the feedback to us.
Please also add a screenshot of what it looks like on your APP.
Thank you.
(please leave me a message once you sent the email)
- Copy Link
- Report Inappropriate Content
@Tommolatham Problem solved itself.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 3947
Replies: 6
Voters 1
