This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.can't login with browser bcuz I'm not connected. tried resetting with pin and doing setup without app. not making a connection. do I need to return it and start with a fresh one?
I'm not sure what you mean by not connected, but you do not need an internet connection when trying to log into the extender via the browser. If you are using a computer make sure your computer is not automatically switching back to your router Wi-Fi which does happen a lot.
Try using the default IP of the extender which is: 192.168.0.254
If the extender seems like it has been configured before, hold the reset button below for 15 seconds while it has been plugged into the outlet and booted up.
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