Home

Forums

Stories

Knowledge Base

Home Network Community > Wi-Fi Routers > Router claims I'm not connected to its network

< Wi-Fi Routers

Router claims I'm not connected to its network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Router claims I'm not connected to its network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Exxeter_Prime

2021-01-23 18:31:43

Posts: 4

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-01-23

Router claims I'm not connected to its network

2021-01-23 18:31:43

Model: Archer AX21

Hardware Version:

Firmware Version:

After installation, I went to do some admin work and logged in via the IP address 192.168.0.1 After a few seconds a page is displayed saying I'm no connected to the router's network. I'm connected via Ethernet, and am using an IP address. How is it possible that I'm not connected???

The Tether app appears to work, but I am not going to be tied to a phone in order to administer the network. If there is no solution to this problem, I'll find another vendor/product for our network needs.

4 Reply

IrvSp

LV5

2021-01-24 00:03:03

Posts: 1524

Helpful: 595

Solutions: 28

Stories: 0

Registered: 2019-09-12

Re:Router claims I'm not connected to its network

2021-01-24 00:03:03

@Exxeter_Prime

What is the IP Address of the PC? 102.168.0.XXX or something different?

Were you logging in with the TP-Link account Credentials?

Exxeter_Prime

LV1

2021-01-24 00:43:53

Posts: 4

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-01-23

Re:Router claims I'm not connected to its network

2021-01-24 00:43:53

@Exxeter_Prime

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
IPv4 Address. . . . . . . . . . . : 192.168.0.103
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1

And yes, I'm logging in with The TP-Link credentials.

IrvSp

LV5

2021-01-24 00:50:25 - last edited 2021-01-24 00:50:54

Posts: 1524

Helpful: 595

Solutions: 28

Stories: 0

Registered: 2019-09-12

Re:Router claims I'm not connected to its network

2021-01-24 00:50:25 - last edited 2021-01-24 00:50:54

@Exxeter_Prime

I'm stumped?

Did you use the Tether app while you were connected to the Router via wire? That would 'kick you off' of the router, not the network.

Might be time to contact Support?

Tony

2021-01-25 21:56:38

Posts: 6306

Helpful: 1491

Solutions: 165

Stories: 41

Registered: 2018-11-06

Re:Router claims I'm not connected to its network

2021-01-25 21:56:38

@Exxeter_Prime

You can only log in to the router in one instance. So if you were logged into the computer, and fired up Tether, the CPU will be booted, and vice versa. Even though your computer was booted, if it still had an internet connection, then that is likely what happened.

Router claims I'm not connected to its network

Router claims I'm not connected to its network

Information

Voters 0

Tags