Deco X60 Parental control does not block websites
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Different kinds of problem observed in Chromebook and Windows 10 laptops
Chromebook:
I'm unable to block any website in both the chromebooks that my sons use. I have setup 2 different parental control profiles to which each chromebook is assigned.
I'm able to completely block their internet access. Time control also works but the internet access is not automatically restored when the time control expires.
Windows 10 laptop:
The websites get blocked sometimes. I get routed to an error page. But, if I refresh the browser to reload the page, it starts working.
So, the parental controls on this device seems like a joke. Any help to resolve the issue is appreciated.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
You could try looking in the insights while at the profile page and see if blocking those URLs work. Try also clearing any cached data in the browser which it can load even if a site was blocked.
- Copy Link
- Report Inappropriate Content
@Tony I have tried this several times on multiple websites. It didn't work. I'm seeing a number of posts in the forum about this issue with the parental control feature. Do you know if a fix is in the works? Thanks!
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Tony Thank you! This version of the firmware seems to work better.
One issue I noticed is that the websites aren't getting blocked even 20-30 minutes after they are added to the list.
I cleared browser cache and checked. Still no luck. A good 24 hours later, it starts working.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I have the very same problem, no website is being blocked! it used to work but now it doesnt anymore...
Youtube.com, Roblox.com, .... everythign is open.... even though is liste in the "Filtered Content" cathegory!
I personally think related to the HTTPS protocol, but im surprised the company is not responding or adresing this issue.
At this point im looking to return this router, if we all do this maybe they will listen.
I'm sorry I have to resort to this but my kids are easily distratected by these services during their school time from home and I cont police them while I'm also working.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I tried to follow your ways to update the firmware, but my deco x60 doesn't allow me, said the firmware is too old. my current firmware version: 1.2.6 Build 20201013 Rel. 57035. Also, in the insight I see the webpages irrelevant to the page I'm using, and the actual Webpage link is NOT shown.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 1493
Replies: 8
Voters 1
