@Solomyr 

 

The AX connection exists on the 5G band so you may only be connecting to the 2.4G. Make sure to disable Smart Connect if you have that on also verify that the 5G is enabled in the wireless settings menu.

Hello Tony, I did disable smart connect and now it seems that wifi is back to normal, but the strange thing is that I haven't changed any settings since the last firmware update and then I started having the problem. Thanks for your help!

@Solomyr i got the same issue.

I just bought one and it had a very decent speed and better range than my internet provider modem. 

I updated it to the last firmware and now wii range in 2.4 is very slow and range is has decrease significantly. Im not happy with it as it is now. Is there a way to switch it back to previous firmware? 

I got the Ax10(us) 1.0

 

Pd. I did toggle off the smart switch but i got no improve

@AnthonyRSG 

 

Update the firmware manually through the web interface, see if it still has the same performance issues. If so, factory default the router and leave the settings default. and test again. 

 

With respect to the 2.4G try to modify the wireless channel and width to see if you get an improvement that way.

 

I would recommend reaching out to support to see if the router may be bad.

Dear Sirs,

 

 

I bought an Archer AX10 router and it worked fine until the firmware update to 1.1.1 Build 20201116 Rel. 57080(4555).

The signal strength of 2,4 Ghz became extremely weak. I can not "downgrade" so I have no idea what to do.

 

Any suggestions?

 

 

Best regards

Could you please just give us a way to downgrade this damned firmware.

 

Nobody is happy with the new firmware.

 

Or else tell us where we can take it back and get a refund so that we can go buy a router from someone who knows what they are doing.

 

This is ridiculous