AX11000 won't connect to internet

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AX11000 won't connect to internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX11000 won't connect to internet
AX11000 won't connect to internet
2020-10-09 12:45:16
Model: Archer AX11000  
Hardware Version:
Firmware Version:

I regularly have to block and unblock kids from the internet.  I have one device, a laptop, that I blocked from wifi and now neither the tplink app nor the laptop can see each other.  I then plugged the laptop in and used it via ethernet for a day.  At night I blocked the wired laptop and put it away.  In the morning, I went to unblock it and I can't see the it on the blocked device list, so I can't unblock it.  I checked the mac address and there is no indication in the tplink blocked list.

 

Any ideas would be appreciated.

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#1
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Re:AX11000 won't connect to internet
2020-10-09 20:13:43
Does the laptop show up in the listed devices on the router? Have you tried to power cycle the router and PC (not just sleep mode)?
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#2
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