Archer AX10 | AX1500 Cant connect 2.4ghz devices

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer AX10 | AX1500 Cant connect 2.4ghz devices

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

XxTheZokoxX

2020-09-23 10:49:46

Posts: 3

Helpful: 5

Solutions: 0

Stories: 0

Registered: 2020-05-14

Archer AX10 | AX1500 Cant connect 2.4ghz devices

2020-09-23 10:49:46

Model: Archer AX1500

Hardware Version: V1

Firmware Version: 1.0.9 Build 20200825 Rel. 1847(4555)

I had this same problem, there was a time I reset everything from the factory, and it was solved, but currently it is impossible to do anything, changing the smart connect, removing and putting one band or another and nothing. There is no way to fix it. So if someone also has this problem it would be wonderful or for someone to say if my router is broken, or if it is just a common problem

2 Reply

ArcherC8

LV5

2020-09-23 12:54:19

Posts: 2103

Helpful: 838

Solutions: 49

Stories: 0

Registered: 2018-11-05

Re:Archer AX10 | AX1500 Cant connect 2.4ghz devices

2020-09-23 12:54:19

Do the factory reset and do not use Smart Connect. TP Link does not explain Smart Connect very well but it does what it says. By using it, you lose control over a lot of functionality such as controlling the different bands as it is all controlled by the Smart Connect feature. See this post https://community.tp-link.com/us/home/forum/topic/195526 for more info.