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Unable to access the status page of cable modem (Arris SB8200) after upgrading to AX6000

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Unable to access the status page of cable modem (Arris SB8200) after upgrading to AX6000

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to access the status page of cable modem (Arris SB8200) after upgrading to AX6000
Unable to access the status page of cable modem (Arris SB8200) after upgrading to AX6000
2020-09-14 15:54:30 - last edited 2022-08-22 03:48:34
Model: Archer AX6000  
Hardware Version:
Firmware Version:

Hello,

 

I was able to access the status page of the Arris Cable modem (SB8200) using the default address: 192.268.100.1 when I was using the Apple WIFI router.

 

Over the week end I upgraded to AX6000 and now I am unable to access it.

 

Besides this, AX6000 is just awsome in every aspect!

 

Can TP-Link possibly help?

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1 Accepted Solution
Re:Unable to access the status page of cable modem (Arris SB8200) after upgrading to AX6000-Solution
2020-10-05 02:03:40 - last edited 2022-08-22 03:48:34

@Hari-Godbole 

I changed my IP range for the LAN to 10.1.1.0 onwards.

 

This fixed the problem for me.

 

Now I can access the bacble modem status page fine (http://192.268.100.1).

 

Thanks.

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#3
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2 Reply
Re:Unable to access the status page of cable modem (Arris SB8200) after upgrading to AX6000
2020-09-14 17:08:01
See https://motorolamentor.zendesk.com/hc/en-us/articles/360004337933-MB8600-Not-able-to-login-to-modem-on-the-network- as I have the same issue most times. When I want to sign on to the modem, I use the bypass the router method.
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#2
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Re:Unable to access the status page of cable modem (Arris SB8200) after upgrading to AX6000-Solution
2020-10-05 02:03:40 - last edited 2022-08-22 03:48:34

@Hari-Godbole 

I changed my IP range for the LAN to 10.1.1.0 onwards.

 

This fixed the problem for me.

 

Now I can access the bacble modem status page fine (http://192.268.100.1).

 

Thanks.

Recommended Solution
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#3
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