Bad router, bad warranty. bad customer service
I just bought a TP-Link AX1800 which completely stopped working after less than a week. It took me most of a day, multiple phone calls and multiple emails to get a replacement authorized. It's now been a week and TP-Link has yet to start shipment of the refurbished unit that I have to pay $14.99 for. (That's a shipment method that's supposed to take a week. I know I could have paid for for faster shipping.) So the best that they'll do is to replace the unit in 2 weeks (or more). This is worse than a bad out of the box unit since presumably the retailer would have replaced that with another new one in something less than 2 weeks.
- - $14.99,
- - 2+ weeks wait,
- - getting a "refurbished" unit for a new one less than a week old, and
- - more than a day dealing with idiots with limited comprehension of English.
That what I got for buying TP-Link ... never again.
That's why I'm grumpy, spent 30+ in IT that's why I'm old.
Hardware and firmware versions are unknown the router is a brick with one functioning LED.