TP-Link Archer C9 randomly rebooting :(

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TP-Link Archer C9 randomly rebooting :(

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69 Reply
Re:TP-Link Archer C9 randomly rebooting :(
2020-11-09 22:16:27

@stevem999 

Just got answer from polish support that there should be new FW in few days. Looking forward.

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#47
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Re:TP-Link Archer C9 randomly rebooting :(
2020-11-10 12:07:08
I have been experiencin reboots for sometime but it is not as severe as people told here fortunately. Every few days I got a random reset with similar error logs about LED etc. I hope new firmware solves this problem for good! :)
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#48
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Re:TP-Link Archer C9 randomly rebooting :(
2020-11-10 15:12:10
Joining in to say that I have also been experiencing this issue for the last week or two. I do have a few iOS users in my house. I have asked them to update to iOS 14.1 and I have also disabled NAT Boost for the time being. Hopefully this will help, and hopefully there will be a new firmware soon!
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#49
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Re:TP-Link Archer C9 randomly rebooting :(
2020-11-12 17:31:37 - last edited 2020-11-12 17:31:55

Got fresh new beta software. With debug options.

Will test at Saturday.

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#50
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Re:TP-Link Archer C9 randomly rebooting :(
2020-11-13 17:16:06

Just got a reset again after 3 days. If this is related to something about hardware fault, no firmware would fix it. I hope it isnt and I hope we finally get a fix with a firmware after all this trouble.

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#51
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Re:TP-Link Archer C9 randomly rebooting :(
2020-11-16 03:44:31

Ugh, exact same problem here started a few weeks ago. I've tried everything suggested here with no luck. Two kids plus me working from home with this issue is not going to fly. Keeping track of this thread for a fix.

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#52
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Re:TP-Link Archer C9 randomly rebooting :(
2020-11-16 06:21:56

@aLuckyFourteen 

 

New, beta, FW uploaded at Saturday morning. No restarts since now. Will see how it goes on full load in in next few hours,

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#53
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Re:TP-Link Archer C9 randomly rebooting :(
2020-11-16 13:43:01

@elmiko How do you get the beta FW? Three people at TP-link online support were absolutely useless.

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#54
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Re:TP-Link Archer C9 randomly rebooting :(
2020-11-16 14:11:34

@aLuckyFourteen 

I just contacted polish customer support with my issues. Then (probably) they sent all the stuff to headquarters and get back to me with beta FW for EU region.

I uploadad it at last Saturday CET morninng and - as i wrote - since then no restarts. Tested through the weekend and today - with 4 phones, 3 smart devices, 3 PCs using Teams conference calls and one with Netflix at the same time.

As of now i'm happy.

Will test it for next few business days and then get back to support with findings. 

 

Currently i'm using FW 1.2.5 Build 20201110 rel.73750(4555) on ArcherC9 v5.0 HW

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#55
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Re:TP-Link Archer C9 randomly rebooting :(
2020-11-16 17:06:25
Fingers crossed than :) I really hope this solves it and we get the firmware soon.
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#56
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