P9 update bricked one of my units, now what?
On 1-July-2020 I updated my P9 at the suggestion of the Deco app.
My main unit updated to firmware version 1.1.0, but my other unit (I only used 2 or 3 units in the kit) was bricked (solid yellow led that stays on forever). I followed the (mostly pointless suggestions) of the chat support but no change in status.
Luckily I was only using 2 of 3 of the units in the kit, however this is not what I expected with a Tp-Link suggested upgrade.
After 4 days of chat support, I still have no idea when or if I will receive an RMA. They said something about verifying the reseller. However, this is a problem that was initialted by Tp-Link on a perfectly functioning unit, so it is not clear what that has to do with anything.
If anyone has any suggestion about what I can do I would appreciated it.
Thanks,
Joe