AX11000 Not hitting gigabit upload speeds on CenturyLink
Just installed the ax11000 to work replace the CenturyLink provided actiontec a3000c. I put in the PPPoe information, setup vlan tagging, and I am connected. The issue is that the speedtest in the firmware is showing really slow upload speeds. This wasn't an issue with the actiontec. I tried to chat with TP-Link support about it but the chat agent kept asking me to run a speedtest from my cellphone or computer, clearly not understanding the issue was the router-network connection. I connected the ax11000 directly to the ONT, tried a few different cables, and I was getting 800+ upload with the actiontec.
Any ideas?
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Same problem here on the AX11000. Called support and they solved the issue.
These are the instructions:
1. Go to the router settings.
2. Click 'Advanced'
3. Go to 'Homecare' and select 'QoS'
4. In the top 'Total Bandwidth', select 'Set Manually' (click on the little edit icon)
5. Enter '1000.0' for Upload Bandwidth and Download Bandwidth.
6. Save
7. Unplug your router from the outlet for 15 seconds
8. Once your router is back the problem is SOLVED! :)
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